Technical support & Maintanance
We right size your business for you by offering the many expertise that we gather over the years. A range of technical support services is available to streamline your business needs which will let you focus on your core area. Our technical support services are offered only after by studying your model and business requirements, after which we are able to decide on the specific skill set you require along with the kind and types of service and escalation levels that you are looking for. Once in place you can leave everything in our most capable hands.
Our technical support services are proactive. This means you’ll hear about the latest product news and general information on security threats and protection strategies . You’ll get help when installing, configuring and upgrading our products and resolving any technical issues. And, we don’t place limits on how much help you can get. Raise as many support incidents as you need to— at Networx we believe that if you’ve got a problem we want to fix it!
Our technical services offerings include:
- Proactive Systems
- Remote and Onsite Support
- Day to Day support
- Event Monitoring
- Diagnosis and Repair